Local Toll Free telephone: 0800-281-452
For Ordering: 0800-281-452, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-281-452, and press option 2
To report an adverse drug reaction: 0800-281-452, and press option 3
To report a defective product or product complaints: 0800-281-452, and press option 4
For General Office Inquiries: 0800-281-452, and press option 5
Email: info@orphalan.com
Our Presence
We operate directly or with partners in 20+ countries.
Regional Contact Details
Austria
Belgium
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com
Brazil
ORPHALAN BRASIL
Rua Edgar Marchiori, 255,portão 2
Distrito Ind. Benedito Storani, Vinhedo, São Paulo
Local toll free telephone: 0800 878 5511
Email: info@orphalan.com
China
Orphalan pharmaceutical (Shanghai) Ltd. Company.
G03, Floor 35, Building A,
Global Plaza,
3300 Zhongshan North Road,
Putuo District,
Shanghai, the People’s Republic of China
For General enquiries regarding Orphalan in China, please email info-cn@orphalan.com.
To report an adverse event, please contact:
adverseeventreporting@orphalan.com
Colombia
Valentech Pharma
Carrera 7
#77-07 Of. 801,
Bogotá, Colombia
For Ordering: miguel.durana@valentechforlife.com
For Medical Information: farmacovigilancia@valentechforlife.com
To report an adverse drug reaction: farmacovigilancia@valentechforlife.com
Croatia
Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123
To report an adverse drug reaction: vigilanca@salus.eu
To report a defective product or product complaints: +386 (0) 1 5899123
Denmark
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 8082-6850
For Ordering: 8082-6850, and press option 1 or email customerservice@nomeco.com
For Medical Information: 8082-6850, and press option 2
To report an adverse drug reaction: 8082-6850, and press option 3
To report a defective product or product complaints: 8082-6850, and press option 4
For General Office Inquiries: 8082-6850, and press option 5
Email: info@orphalan.com
Ecuador
MEDOPS S.A.S
Av. 6 de Diciembre
N32F y Juan Boussingault.
Quito, Ecuador
For Medical Information: regulatorio@medopsgroup.com
To report an adverse drug reaction: regulatorio@medopsgroup.com
Finland
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 0800-412-883
For Ordering: Tamro Oyj – Finland email supplychainservicesfinland@tamro.com.
For Medical Information: 0800-412-883, and press option 2
To report an adverse drug reaction: 0800-412-883, and press option 3
To report a defective product or product complaints: 0800-412-883, and press option 4
For General Office Inquiries: 0800-412-883, and press option 5
Email: info@orphalan.com
France
Orphalan SAS
226 boulevard Voltaire,
75011 Paris
France
Local Toll Free telephone: 0800-901859
For Ordering: 0800-901859, and press option 1
For Medical Information: 0800-901859, and press option 2
To report an adverse drug reaction: 0800-901859, and press option 3
To report a defective product or product complaints: 0800-901859, and press option 4
For General Office Inquiries: 0800-901859, and press option 5
Email:
Pour toute déclaration de Pharmacovigilance :
adverseeventreporting@orphalan.com
Pour toute demande d’information médicale :
infomed-france@orphalan.com
Pour toute réclamation qualité produit :
quality-france@orphalan.com
Germany
Orphalan GmbH
Karlsplatz 3,
80335
Munich
Germany
Local Toll Free telephone: 0800-180-0616
For Ordering: 0800-180-0616, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-180-0616, and press option 2
To report an adverse drug reaction: 0800-180-0616, and press option 3
To report a defective product or product complaints: 0800-180-0616, and press option 4
For General Office Inquiries: +49 (0) 8925557408
Email: info@orphalan.com
Greece
INTEGRIS Pharma
2, Nikitara str.,
152 32 Chalandri,
Athens
Greece
For Ordering: Please contact Leonidas Therianos at
Email: ltherianos@integris.gr
Tel: +30 6944536777.
For Medical Information:
Contact: Dr. Anastasia Tsichli
+306983420186, Email: atsichli@integris.gr
To report an adverse drug reaction: pv.orphalan@coronis.gr
To report a defective product or product complaints:
Contact: Agapi Salvara
+30 6980138543, asalvara@integris.gr
Hungary
Goodwill Pharma
H-6724 Szeged,
Cserzy Milhaly,
Hungary
To report an adverse drug reaction: pharmacovigilance@goodwillpharma.com
Ireland
Local Toll Free telephone: 1800 903 318
For Ordering: 1800 903 318, and press option 1
For Medical Information: 1800 903 318, and press option 2
To report an adverse drug reaction: 1800 903 318, and press option 3
To report a defective product or product complaints: 1800 903 318, and press option 4
For General Office Inquiries: 1800 903 318, and press option 5
Email: info@orphalan.com
Italy
Orphalan Italia Srl
VIALE ABRUZZI 94,
20131
MILANO MI
Italy
Local Toll Free telephone: 800-728-025
For Ordering: 800-728-025, and press option 1
For Medical Information: 800-728-025, and press option 2
To report an adverse drug reaction: 800-728-025, and press option 3
To report a defective product or product complaints: 800-728-025, and press option 4
For General Office Inquiries: 800-728-025, and press option 5
Email: info@orphalan.com
Lithuania
Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123
To report an adverse drug reaction: Lithuania.pv@insuvia.com
Luxembourg
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com
Malta
Orphalan Limited
3rd floor, Mirabilis Building,
Triq L-Intornjatur, central business district,
Birkirkara,
CBD 3050,
Malta
+356 21669890
Local Toll Free telephone: 80062781
For Ordering: 80062781, and press option 1
For Medical Information: 80062781, and press option 2
To report an adverse drug reaction: 80062781, and press option 3
To report a defective product or product complaints: 80062781, and press option 4
For General Office Inquiries: 80062781, and press option 5
Email: info@orphalan.com
Netherlands
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 0800-022-0731
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-022-0731, and press option 2
To report an adverse drug reaction: 0800-022-0731, and press option 3
To report a defective product or product complaints: 0800-022-0731, and press option 4
For General Office Inquiries: 0800-022-0731, and press option 5
Email: info@orphalan.com
New Zealand
Te Aria Bioframa Ltd
91 Red Hill Road,
Te Aria,
Wellford, 0905
To report an adverse drug reaction: adverseeventreporting@orphalan.com
To report a defective product or product complaints: rp@orphalan.com
Norway
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 80062439
For Ordering: 80062439, and press option 1 or email kundeservice@alliance-healthcare.no or email resepsjon@nmd.no
For Medical Information: 80062439, and press option 2
To report an adverse drug reaction: 80062439, and press option 3
To report a defective product or product complaints: 80062439, and press option 4
For General Office Inquiries: 80062439, and press option 5
Email: info@orphalan.com
Poland
Komtu Polska sp.Z.o.o
pl. Farmacija 1
02-699 Warszawa
Poland
For Medical Information: medicalquery@orphalan.com
To report an adverse drug reaction: adverseeventreporting@orphalan.com
To report a defective product or product complaints: rp@orphalan.com
Portugal
Orphalan Portugal
LagoasPark – Edifício 7
Piso 1, Escritório 103
2740-244 Porto Salvo
Portugal
Local Toll Free telephone number for Portugal is 800 800 180
For Ordering: FAX 21 961 46 15 or email encomendaslgf@alloga-logifarma.pt
For Medical Information: 800 800 180, and press option 2
To report an adverse drug reaction: 800 180 140, and press option 3
To report a defective product or product complaints: 800 800 180, and press option 4
For General Office Inquiries: 800 800 180, and press option 5
Email: info@orphalan.com
Saudi Arabia / Riyadh
General Address:
ATH Building No.7132
Prince Ahmed Bin Abdul Aziz Road, King Fahd District
Riyadh 11452, Saudi Arabia
For General Office Inquiries:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA
For Ordering:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA
For Medical Information:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com
To report an adverse drug reaction:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com
To report a defective product or product complaints:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA
العنوان:
مبنى البيت العربي للتجاره رقم 7132
طريق الأمير أحمد بن عبد العزيز، حي الملك فهد.
الرياض 11452، المملكة العربية السعودية
للإستفسارات العامة:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA
للطلب:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA
للمعلومات الطبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com
للإبلاغ عن الأعراض الجانبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com
للإبلاغ عن عيب في المنتج أو شكاوى متعلقة بالمنتج:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA
Slovenia
Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123
To report an adverse event, please contact adverseeventreporting@orphalan.com
Spain
Orphalan España Sociedad Limitada
AVDA DE BRUSELAS 7
OFICINAS SPACES ALCOBENDAS
28108
MADRID
Local toll-free number 900 751 140
For ordering 900 751 140 press option 1
For Medical Information 900 751 140 press option 2
For Pharmacovigilance 900 751 140 press option 3
To report a defective product or product complaints 900 751 140 press option 4
For General Office Inquiries: 900-494652 and press option 5
Email: info@orphalan.com
Switzerland
Curatis AG
For Medical Information: safety@curatis.com
To report an adverse drug reaction: safety@curatis.com
To report a defective product or product complaints: safety@curatis.com
Sweden
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Local Toll Free telephone: 020-109-327
For Ordering: Tamro AB – Sweden. Call +46 8 56 77 71 00 or +46 8 710 58 43 or email kundservice@tamro.com
For Medical Information: 020-109-327, and press option 2
To report an adverse drug reaction: 020-109-327, and press option 3
To report a defective product or product complaints: 020-109-327, and press option 4
For General Office Inquiries: 020-109-327, and press option 5
Email: info@orphalan.com
United Kingdom
Orphalan UK Ltd
21 Bedford Square
WC1B 3HH
London
United Kingdom
UK Specific Documents
Local Toll Free telephone: 0800-051-5974
For Ordering: Please contact Phoenix Healthcare Distribution Ltd at
Email: csspeciality@phoenixmedical.co.uk
Tel: 01928 508270.
For Medical Information: 0800-051-5974, Email: medicalquery@orphalan.com
To report an adverse drug reaction: 0800-051-5974, and press option 3
To report a defective product or product complaints: 0800-051-5974, and press option 4
For General Office Inquiries: 0800-051-5974, and press option 5
Email: info@orphalan.com
USA
Orphalan lnc.
159 North Sangamon Street, Suite 200,
Chicago,
Illinois 60607, United States of America
Phone: +1 (800)-986-6917
Email: info-us@orphalan.com

