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Our Presence

We operate directly or with partners in 20+ countries.

Regional Contact Details

Austria

Local Toll Free telephone: 0800-281-452
For Ordering: 0800-281-452, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-281-452, and press option 2
To report an adverse drug reaction: 0800-281-452, and press option 3
To report a defective product or product complaints: 0800-281-452, and press option 4
For General Office Inquiries: 0800-281-452, and press option 5
Email: info@orphalan.com

Belgium

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com

Brazil

ORPHALAN BRASIL
Rua Edgar Marchiori, 255,portão 2
Distrito Ind. Benedito Storani, Vinhedo, São Paulo

Local toll free telephone: 0800 878 5511
Email: info@orphalan.com

Colombia

Valentech Pharma
Carrera 7
#77-07 Of. 801,
Bogotá, Colombia

For Ordering: miguel.durana@valentechforlife.com
For Medical Information: farmacovigilancia@valentechforlife.com
To report an adverse drug reaction: farmacovigilancia@valentechforlife.com

Croatia

Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123

To report an adverse drug reaction: vigilanca@salus.eu
To report a defective product or product complaints: +386 (0) 1 5899123

Denmark

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 8082-6850
For Ordering: 8082-6850, and press option 1 or email customerservice@nomeco.com
For Medical Information: 8082-6850, and press option 2
To report an adverse drug reaction: 8082-6850, and press option 3
To report a defective product or product complaints: 8082-6850, and press option 4
For General Office Inquiries: 8082-6850, and press option 5
Email: info@orphalan.com

Ecuador

MEDOPS S.A.S
Av. 6 de Diciembre
N32F y Juan Boussingault.
Quito, Ecuador

For Medical Information: regulatorio@medopsgroup.com
To report an adverse drug reaction: regulatorio@medopsgroup.com

Finland

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-412-883
For Ordering: Tamro Oyj – Finland email supplychainservicesfinland@tamro.com.
For Medical Information: 0800-412-883, and press option 2
To report an adverse drug reaction: 0800-412-883, and press option 3
To report a defective product or product complaints: 0800-412-883, and press option 4
For General Office Inquiries: 0800-412-883, and press option 5
Email: info@orphalan.com

France

Orphalan SAS
226 boulevard Voltaire,
75011 Paris
France

Local Toll Free telephone: 0800-901859
For Ordering: 0800-901859, and press option 1
For Medical Information: 0800-901859, and press option 2
To report an adverse drug reaction: 0800-901859, and press option 3
To report a defective product or product complaints: 0800-901859, and press option 4
For General Office Inquiries: 0800-901859, and press option 5

Email:
Pour toute déclaration de Pharmacovigilance :
adverseeventreporting@orphalan.com
Pour toute demande d’information médicale :
infomed-france@orphalan.com
Pour toute réclamation qualité produit :
quality-france@orphalan.com

Germany

Orphalan GmbH
Karlsplatz 3,
80335
Munich
Germany

Local Toll Free telephone: 0800-180-0616
For Ordering: 0800-180-0616, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-180-0616, and press option 2
To report an adverse drug reaction: 0800-180-0616, and press option 3
To report a defective product or product complaints: 0800-180-0616, and press option 4
For General Office Inquiries: +49 (0) 8925557408
Email: info@orphalan.com

Greece

INTEGRIS Pharma
2, Nikitara str.,
152 32 Chalandri,
Athens
Greece

For Ordering: Please contact Leonidas Therianos at
Email: ltherianos@integris.gr
Tel: +30 6944536777.
For Medical Information:
Contact: Dr. Anastasia Tsichli
+306983420186, Email: atsichli@integris.gr
To report an adverse drug reaction: pv.orphalan@coronis.gr
To report a defective product or product complaints:
Contact: Agapi Salvara
+30 6980138543, asalvara@integris.gr

Hungary

Goodwill Pharma
H-6724 Szeged,
Cserzy Milhaly,
Hungary

To report an adverse drug reaction: pharmacovigilance@goodwillpharma.com

Ireland

Local Toll Free telephone: 1800 903 318
For Ordering: 1800 903 318, and press option 1
For Medical Information: 1800 903 318, and press option 2
To report an adverse drug reaction: 1800 903 318, and press option 3
To report a defective product or product complaints: 1800 903 318, and press option 4
For General Office Inquiries: 1800 903 318, and press option 5
Email: info@orphalan.com

Italy

Orphalan Italia Srl
VIALE ABRUZZI 94,
20131
MILANO MI
Italy

Local Toll Free telephone: 800-728-025
For Ordering: 800-728-025, and press option 1
For Medical Information: 800-728-025, and press option 2
To report an adverse drug reaction: 800-728-025, and press option 3
To report a defective product or product complaints: 800-728-025, and press option 4
For General Office Inquiries: 800-728-025, and press option 5
Email: info@orphalan.com

Lithuania

Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123

To report an adverse drug reaction: Lithuania.pv@insuvia.com

Luxembourg

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com

Malta

Orphalan Limited
3rd floor, Mirabilis Building,
Triq L-Intornjatur, central business district,
Birkirkara,
CBD 3050,
Malta
+356 21669890

Local Toll Free telephone: 80062781
For Ordering: 80062781, and press option 1
For Medical Information: 80062781, and press option 2
To report an adverse drug reaction: 80062781, and press option 3
To report a defective product or product complaints: 80062781, and press option 4
For General Office Inquiries: 80062781, and press option 5
Email: info@orphalan.com

Netherlands

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-022-0731
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-022-0731, and press option 2
To report an adverse drug reaction: 0800-022-0731, and press option 3
To report a defective product or product complaints: 0800-022-0731, and press option 4
For General Office Inquiries: 0800-022-0731, and press option 5
Email: info@orphalan.com

New Zealand

Te Aria Bioframa Ltd
91 Red Hill Road,
Te Aria,
Wellford, 0905

To report an adverse drug reaction: adverseeventreporting@orphalan.com
To report a defective product or product complaints: rp@orphalan.com

Norway

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 80062439
For Ordering: 80062439, and press option 1 or email kundeservice@alliance-healthcare.no or email resepsjon@nmd.no
For Medical Information: 80062439, and press option 2
To report an adverse drug reaction: 80062439, and press option 3
To report a defective product or product complaints: 80062439, and press option 4
For General Office Inquiries: 80062439, and press option 5
Email: info@orphalan.com

Poland

Komtu Polska sp.Z.o.o
pl. Farmacija 1
02-699 Warszawa
Poland

For Medical Information: medicalquery@orphalan.com
To report an adverse drug reaction: adverseeventreporting@orphalan.com
To report a defective product or product complaints: rp@orphalan.com

Portugal

Orphalan Portugal
LagoasPark – Edifício 7
Piso 1, Escritório 103
2740-244 Porto Salvo
Portugal

Local Toll Free telephone number for Portugal is 800 800 180
For Ordering: FAX 21 961 46 15 or email encomendaslgf@alloga-logifarma.pt
For Medical Information: 800 800 180, and press option 2
To report an adverse drug reaction: 800 180 140, and press option 3
To report a defective product or product complaints: 800 800 180, and press option 4
For General Office Inquiries: 800 800 180, and press option 5
Email: info@orphalan.com

Saudi Arabia / Riyadh

General Address:
ATH Building No.7132
Prince Ahmed Bin Abdul Aziz Road, King Fahd District
Riyadh 11452, Saudi Arabia

For General Office Inquiries:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA

For Ordering:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA

For Medical Information:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com

To report an adverse drug reaction:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com

To report a defective product or product complaints:
Telephone Number: +966 11 4191820
MOBILE Number :- +966555277709
email :- ATH-SA@ATH.COM.SA

العنوان:
مبنى البيت العربي للتجاره رقم 7132
طريق الأمير أحمد بن عبد العزيز، حي الملك فهد.
الرياض 11452، المملكة العربية السعودية

للإستفسارات العامة:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA

للطلب:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA

للمعلومات الطبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

للإبلاغ عن الأعراض الجانبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

للإبلاغ عن عيب في المنتج أو شكاوى متعلقة بالمنتج:
رقم الهاتف :- 9661141991820+
رقم الجوال:- 966555277709+
بريد الكتروني :- ATH-SA@ATH.COM.SA

Slovenia

Salus
Litostrojska Cesta
46 a, 1000
Ljubljana, Slovenia
+386 (0) 1 5899123

To report an adverse drug reaction: vigilanca@salus.eu

Spain

Orphalan España Sociedad Limitada
AVDA DE BRUSELAS 7
OFICINAS SPACES ALCOBENDAS
28108
MADRID

Local toll-free number 900 751 140
For ordering 900 751 140 press option 1
For Medical Information 900 751 140 press option 2
For Pharmacovigilance 900 751 140 press option 3
To report a defective product or product complaints 900 751 140 press option 4
For General Office Inquiries: 900-494652 and press option 5
Email: info@orphalan.com

Switzerland

Curatis AG

For Medical Information: safety@curatis.com
To report an adverse drug reaction: safety@curatis.com
To report a defective product or product complaints: safety@curatis.com

Sweden

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 020-109-327
For Ordering: Tamro AB – Sweden. Call +46 8 56 77 71 00 or +46 8 710 58 43 or email kundservice@tamro.com

For Medical Information: 020-109-327, and press option 2
To report an adverse drug reaction: 020-109-327, and press option 3
To report a defective product or product complaints: 020-109-327, and press option 4
For General Office Inquiries: 020-109-327, and press option 5
Email: info@orphalan.com

United Kingdom

Orphalan UK Ltd
62-64 Baker St,
London
W1U 7GB
United Kingdom
UK Specific Documents

Local Toll Free telephone: 0800-051-5974
For Ordering: Please contact Phoenix Healthcare Distribution Ltd at
Email: csspeciality@phoenixmedical.co.uk
Tel: 01928 508270.
For Medical Information: 0800-051-5974, Email: medicalinfo@orphalan.com
To report an adverse drug reaction: 0800-051-5974, and press option 3
To report a defective product or product complaints: 0800-051-5974, and press option 4
For General Office Inquiries: 0800-051-5974, and press option 5
Email: info@orphalan.com

USA

Orphalan lnc.
159 North Sangamon Street, Suite 200,
Chicago,
Illinois 60607, United States of America

Phone: +1 (800)-986-6917
Email: info-us@orphalan.com